Introduction
At Yacht Experience Tenerife, accessible from https://yachtexperiencetenerife.com, we prioritize your privacy. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website or use our services, including yacht bookings and other related experiences.
1. Information We Collect
We collect personal information that you voluntarily provide to us when using our website, particularly when filling out booking forms or subscribing to our newsletter. This includes:
- Personal Identifiable Information: Name, email address, phone number, and any other information necessary for completing bookings.
- Payment Information: When you book services, we use Stripe as a third-party payment processor. We do not store your payment details on our servers.
We also automatically collect information using cookies and similar tracking technologies:
- Cookies & Tracking: We use cookies and similar technologies like Google Analytics and Facebook Pixels to track user behavior, improve our services, and personalize the user experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Bookings: Your personal information is used to complete and manage bookings for our yacht services.
- To Improve Our Website: Analytics and tracking help us understand user behavior and improve our website's functionality.
- Marketing & Communication: With your consent, we may send you promotional emails about our services, offers, or events. You can opt-out of these communications at any time.
- For Legal Purposes: We may process your data when legally required, such as complying with financial regulations or responding to lawful requests.
3. Sharing Your Information
We do not sell or share your personal information with third parties except as necessary to fulfill our business operations, including:
- Payment Processing: We use Stripe to securely process payments. Please review their privacy policy for more information: Stripe Privacy Policy.
- Analytics & Advertising: We use Google Analytics and Facebook Pixels for tracking website performance and marketing. This may involve sharing anonymized data with third parties.
- Service Providers: We may share your data with service providers who assist us in operating our website, conducting our business, or providing our services. These parties are obligated to keep your information confidential.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. These may include:
- Essential Cookies: Necessary for the operation of the website (e.g., to process bookings).
- Analytics Cookies: To analyze user behavior via tools like Google Analytics.
- Marketing Cookies: Used for advertising purposes via Facebook Pixels and similar technologies.
You can manage cookie preferences in your browser settings, although disabling cookies may impact your experience on our site.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: If the information is inaccurate, you have the right to request correction.
- Deletion: You can request that we delete your personal data, subject to certain legal limitations.
- Data Portability: You have the right to request a copy of your data in a structured format.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us.
6. How to Contact Us
If you have any questions or requests regarding your personal data or our privacy practices, please contact us at: https://yachtexperiencetenerife.com/contact
Email: info(at)yachtexperiencetenerife.com
7. Data Security
We take the security of your personal information seriously. While we implement reasonable security measures to protect your data, no system is entirely secure. We recommend you take appropriate steps to secure your personal information as well.
8. Third-Party Services
Our website may contain links to third-party websites or services. This privacy policy does not apply to third-party services, including Stripe, Google Analytics, or Facebook. Please review their respective privacy policies to understand how they handle your data.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy regularly.
Last updated: 27.10.2024